Question 1

What is maid service software?

Accepted Answer

Maid service software is purpose-built for residential cleaning businesses. It handles scheduling, client communication, invoicing, team management, and online booking so you can run your cleaning business efficiently from your desk or phone. MaidCamp is designed specifically for maid services by people who've run them.

Question 2

Is the free trial really free?

Accepted Answer

Yes — 14 days of full access with no credit card required. No hidden fees, no surprise bills. If MaidCamp isn't for you, just walk away. We're confident you'll stay because 93% of trial users do.

Question 3

I don't have time to enter all my clients. Can you help?

Accepted Answer

Absolutely. Send us your client data in whatever format you have — a CSV, an Excel file, a Google Sheet, even photos of a notebook. Our team will format and upload everything to your new account, completely free.

Question 4

Do I own my data?

Accepted Answer

Yes, 100%. You own all data stored in MaidCamp. Our terms of service are clear: we only access your client information to help you manage your account. You can export everything at any time.

Question 5

Can I cancel anytime?

Accepted Answer

Yes. All plans are month-to-month with no contracts, no commitments, and no cancellation fees. Cancel directly from your account settings whenever you want.

Question 6

Is MaidCamp secure?

Accepted Answer

Yes. We use bank-level SSL encryption, SOC-2 compliant infrastructure, and PCI-compliant payment processing. Your client data and payment information are protected by the same security standards used by major financial institutions.

Question 7

How is MaidCamp different from ZenMaid or Jobber?

Accepted Answer

MaidCamp is built exclusively for cleaning businesses (unlike general-purpose tools like Jobber), with a modern, beautiful interface that's easier to use than legacy platforms. We offer AI-powered scheduling, built-in route optimization, and industry-leading booking form conversion rates — plus genuine support from people who've actually run cleaning businesses.

Question 8

Do you have mobile apps?

Accepted Answer

Yes! MaidCamp has native iOS and Android apps for your cleaning team. They can view schedules, get directions, complete digital checklists, and communicate with the office — all from their phone.

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