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Contact MaidCamp
Have a question, need support, or want to chat about your cleaning business? Reach out — we love hearing from owners. Check our features, pricing, or start your free trial.
Contact Information
Support response time
Under 2 hours during business hours
Business hours
Monday – Friday, 9am – 6pm Eastern
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Frequently Asked Questions About Support
How fast do you respond to support requests?
We aim to respond to all support inquiries within 2 hours during business hours (Monday–Friday, 9am–6pm ET). Urgent issues get priority.
What are your business hours?
Our support team is available Monday through Friday, 9am–6pm Eastern Time. Email us anytime and we'll get back to you as soon as we're in.
Can I get help with onboarding?
Yes. Pro and Business plan customers get a free 1:1 onboarding call with a cleaning industry expert. We'll walk you through setup and best practices.