Privacy Policy

1. Introduction

MaidCamp Inc. ("MaidCamp", "we", "us") operates maidcamp.com and the MaidCamp software platform. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

Personal information: We collect your name, email address, phone number, and company name when you register for an account or contact us.

Usage data: We collect information about pages visited, features used, and device information (e.g., browser type, IP address) to improve our services.

Payment information: All payment processing is handled by Stripe. We do not store credit card numbers or full payment details. Stripe is PCI-compliant and processes payments securely on our behalf.

3. How We Use Your Information

We use your information to: provide and improve our services; send transactional emails (e.g., password resets, billing confirmations); communicate about your account; respond to support requests; and send marketing emails (with the option to opt out at any time).

4. How We Share Your Information

We do not sell your personal data. We may share your information with: service providers (e.g., Stripe, AWS, email providers) who assist in operating our platform; parties as required by legal requirements (subpoenas, court orders); and in connection with business transfers (e.g., mergers, acquisitions). All service providers are contractually bound to protect your data.

5. Data Retention

We retain your account data while your account is active. If you request deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.

6. Your Rights

You have the right to access, correct, delete, and export your data. To exercise these rights, contact us at hello@maidcamp.com. We will respond within 30 days.

7. Cookies

We use essential cookies for login and session management. We may use analytics cookies to understand how you use our platform; you can opt out of analytics cookies in your account settings. We do not use third-party advertising cookies.

8. Security

We use SSL encryption for all data in transit. Our infrastructure is SOC-2 compliant, and payment processing is PCI-compliant via Stripe. We take reasonable measures to protect your data against unauthorized access, alteration, or destruction.

9. Children

MaidCamp is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

10. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes via email. Your continued use of MaidCamp after the effective date of changes constitutes acceptance of the updated policy.

11. Contact

For questions about this Privacy Policy or your data, contact us at hello@maidcamp.com. MaidCamp Inc.